Yes, good idea. Having the ability of categorizing alarms as “Critical”, “Medium Priority”, “Low Priority”, etc would be very useful, especially coupled with different alerting behavior for each priority level. For example, triggering a low priority alarm would just send an email; a critical alarm would phone the on-call right away.

This feature is high on our list of tasks.

We can now do this via our API integrations. See the following URL for details:
http://www.pagerduty.com/docs

I’m happy to announce that we have a new version of the calendar live in production! We are running a beta testing period where we are giving customers early access to the new version.

If you would like to try it out, please send us an email at support@pagerduty.com and we will enable it for your account. We also ask that you send us a bit of feedback on our new UI.

Thanks for the suggestion. We have added this to our backlog; we’ll hopefully get to it soon.