Nathan HaneysmithNathan Haneysmith

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      15 comments  ·  General  ·  Admin →

      This is a good idea, thanks for the suggestion. If we added a feature that allows adding a “do not disturb” period for a service, would that work in this case?

      Nathan HaneysmithNathan Haneysmith gave this 2 votes  · 
    • 6 votes
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        0 comments  ·  General  ·  Admin →
        Nathan HaneysmithNathan Haneysmith gave this 2 votes  · 
      • 203 votes
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          planned  ·  13 comments  ·  General  ·  Admin →
          Nathan HaneysmithNathan Haneysmith gave this 2 votes  · 
          Nathan HaneysmithNathan Haneysmith commented  · 

          Possibly related, would be excellent to have a 'warm handoff required' function that would require the person coming oncall to respond before they start recieving alerts.

        • 159 votes
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            8 comments  ·  General  ·  Admin →
            Nathan HaneysmithNathan Haneysmith gave this 2 votes  · 
          • 30 votes
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              2 comments  ·  General  ·  Admin →
              Nathan HaneysmithNathan Haneysmith commented  · 
              Nathan HaneysmithNathan Haneysmith gave this 2 votes  · 
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                0 comments  ·  General  ·  Admin →
                Nathan HaneysmithNathan Haneysmith gave this 1 vote  · 
              • 3 votes
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                  0 comments  ·  General  ·  Admin →
                  Nathan HaneysmithNathan Haneysmith gave this 1 vote  · 
                • 103 votes
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                    5 comments  ·  General  ·  Admin →
                    Nathan HaneysmithNathan Haneysmith gave this 1 vote  · 
                  • 10 votes
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                      0 comments  ·  General  ·  Admin →

                      This is now done! We’ve added “multi-incident support” for the PagerDuty services. This means that a service can track multiple incidents at once.

                      All new services have multi-incident support turned on by default. To turn it on for an existing service, go to one of your services in PagerDuty and click ‘Edit this service’. Then, under Incident Creation, select “Open a new incident for each trigger email” and click the “Save changes” button at the bottom.

                      Nathan HaneysmithNathan Haneysmith gave this 1 vote  · 
                    • 200 votes
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                        37 comments  ·  General  ·  Admin →
                        completed  ·  Alex SolomonAdminAlex Solomon (Founder, PagerDuty) responded

                        I’m happy to announce that we have a new version of the calendar live in production! We are running a beta testing period where we are giving customers early access to the new version.

                        If you would like to try it out, please send us an email at support@pagerduty.com and we will enable it for your account. We also ask that you send us a bit of feedback on our new UI.

                        Nathan HaneysmithNathan Haneysmith gave this 2 votes  · 

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