This is now done! We’ve added “multi-incident support” for the PagerDuty services. This means that a service can track multiple incidents at once.

All new services have multi-incident support turned on by default. To turn it on for an existing service, go to one of your services in PagerDuty and click ‘Edit this service’. Then, under Incident Creation, select “Open a new incident for each trigger email” and click the “Save changes” button at the bottom.

I’m happy to announce that we have a new version of the calendar live in production! We are running a beta testing period where we are giving customers early access to the new version.

If you would like to try it out, please send us an email at support@pagerduty.com and we will enable it for your account. We also ask that you send us a bit of feedback on our new UI.

Please contact us at support@pagerduty.com. We will be happy to address your specific needs.