We'd like to stop using a physical pager and move to PagerDuty. But the pager has one very nice property, which is the hand-off from person to person letting them know that they are on duty.

We'd really like to see PagerDuty handle this with notifications. There should be an option to require Ack of the notifications and an option to select on and/or off duty notifications.

Ideally this would be control at the Escalation policy level, per schedule.