Neil Silverman
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1 voteNeil Silverman
shared this idea and gave it 1 vote
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19 votesNeil Silverman
gave this 1 vote
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77 votesplanned ·
AdminPagerDuty Support Team
(Admin, PagerDuty)
responded
Thanks for the suggestion!
We’ll either allow you to take the action by replying to the email, or by clicking a link which takes immediate effect.
Neil Silverman
gave this 2 votes
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89 votesplanned ·AdminPagerDuty Support Team
(Admin, PagerDuty)
responded
Yes, good idea. Having the ability of categorizing alarms as “Critical”, “Medium Priority”, “Low Priority”, etc would be very useful, especially coupled with different alerting behavior for each priority level. For example, triggering a low priority alarm would just send an email; a critical alarm would phone the on-call right away.
This feature is high on our list of tasks.
Neil Silverman
gave this 2 votes
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200 votescompleted ·
AdminAlex Solomon
(Founder, PagerDuty)
responded
I’m happy to announce that we have a new version of the calendar live in production! We are running a beta testing period where we are giving customers early access to the new version.
If you would like to try it out, please send us an email at support@pagerduty.com and we will enable it for your account. We also ask that you send us a bit of feedback on our new UI.
Neil Silverman
commented
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So, it's currently mid-to-late March - can we get an update on this? Are you expecting to release this soon? Can we get an updated ETA please?
Neil Silverman
commented
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In response to Brett, I too would love an update on this. Do you have a new ETA?
Neil Silverman
commented
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I'll definitely be emailing about a custom schedule. We desperately need this feature in order to make PagerDuty live up to the potential we see in it. We've got a 24 hour shop, with 3 8-hour shifts in a day. The folks working those shifts are not always able to be chained to a browser, so they need to be on-call/pageable, but we need to be able to specify them in 8-hour blocks, not daily. REALLY looking forward to this feature.
Neil Silverman
gave this 3 votes
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159 votesplanned ·
AdminBaskar Puvanathasan
(Software Engineer, PagerDuty)
responded
Group alerting is coming to PagerDuty. In the meantime, please use a workaround: http://support.pagerduty.com/entries/20686033-group-alerting-through-a-workaround
Neil Silverman
gave this 1 vote
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Not to be a pest, I know you're working hard on this, but... "We're now looking at a release date of end-of-April." Heading into Memorial Day weekend, and this still isn't released. Can you please update the ETA on this?