I suggest you ...

← General

Temporarily disable active alerting for a service for a time period

This would be handy for scheduled outages, or when the problem resolution time is known in advance.

If I've got a node that is going to take 2 hours to rebuild, I don't need a call every 30 minutes making me acknowledge it.

125 votes
Vote 0 votes Vote Vote
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    Forgot password?
    Create a password
    I agree to the terms of service

    You'll receive a confirmation email with a link to create a password (optional).

    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    AJ ChristensenAJ Christensen shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  PagerDuty Support TeamAdminPagerDuty Support Team (Admin, PagerDuty) responded  · 

    This is a good idea, thanks for the suggestion. If we added a feature that allows adding a “do not disturb” period for a service, would that work in this case?

    15 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Forgot password?
      Create a password
      I agree to the terms of service

      You'll receive a confirmation email with a link to create a password (optional).

      Signed in as (Sign out)
      Close
      Close
      Submitting...
      • Piotr UsewiczPiotr Usewicz commented  ·   ·  Flag as inappropriate

        Sometimes when we do a deploy, it's a given that our services will trigger alerts, so we should ignore them for a scheduled period of time.

      • Marcus MitchellMarcus Mitchell commented  ·   ·  Flag as inappropriate

        this would be a really useful feature when deploying.
        currently we can disable a service but when deploying in the small hours of the morning it's very easy to forget to re-enable.
        timed, commented scheduled maintenance windows would perfectly solve this issue.

      • Benoit SigoureBenoit Sigoure commented  ·   ·  Flag as inappropriate

        This would be great when there's a big outage and everything is on fire and alerting like crazy. I need a big red "STFU" button.

      • Robert J. BergerRobert J. Berger commented  ·   ·  Flag as inappropriate

        This would be very good. This should be for scheduled events, plus it would be great if there was a one click way to say Stop Alerts for n minutes cause I'm working on it and more alerts won't help. Probably need a way to scope the stoppage for larger sites but it needs to be able to stop all or some aggregate subset of alerts

      • MGHMGH commented  ·   ·  Flag as inappropriate

        Would also be nice to be able to downtime an alert in Nagios through the PagerDuty UI. Any ability to avoid using Nagios' UI at all would be great.

      • Preston TollingerPreston Tollinger commented  ·   ·  Flag as inappropriate

        Also, a simple API call for this would be very helpful. In our case, when a new version is pushed, certain monitors sometimes alert. Being able to make an API call to ignores alerts for 2 minutes, for example, would allow us to avoid having to manually turn off alerts or code up on our side to not alert during a push

      • brettskibrettski commented  ·   ·  Flag as inappropriate

        What about "do not disturb" across all services for a short period of time so you don't have to select each service you wish to temporally disable. Or checkbox list to select the services you wish to temporarily disable.

      General

      Knowledge Base and Helpdesk

      (thinking…)
      Reset