12 comments

Add a comment…

Sign in

prestine

Your email address

Check!

invalid email

(thinking…)

Reset

or sign in with

• 
• 

UserVoice password

Forgot password?

Create a password

Your name

I agree to the terms of service

You'll receive a confirmation email with a link to create a password (optional).

Signed in as (Sign out)

Close

Close

Post comment Submitting...

• Brad Schick commented  ·  October 30, 2011  ·  Flag as inappropriate  ·  Delete

  We'd like to stop using a physical pager and move to PagerDuty. But the pager has one very nice property, which is the hand-off from person to person letting them know that they are on duty.

  We'd really like to see PagerDuty handle this with notifications. There should be an option to require Ack of the notifications and an option to select on and/or off duty notifications.

  Ideally this would be control at the Escalation policy level, per schedule.

• AdminPagerDuty Support Team (Admin, PagerDuty) commented  ·  October 27, 2011  ·  Flag as inappropriate  ·  Delete

  There's a limited ability to do this with the new beta calendar with iCal integration: http://blog.pagerduty.com/2011/10/25/ical-integration-and-hand-off-notification/

• Diana Stanley commented  ·  October 15, 2011  ·  Flag as inappropriate  ·  Delete

  The notification of should include who is going off and on, to facilitate the hand-off of useful information between the parties.

• Josh Nichols commented  ·  September 02, 2011  ·  Flag as inappropriate  ·  Delete

  Building on pagerduty-tools, we put together a script (run by cron) that announces when shift changes occurs. This is posted to Campfire and individually texted to the person coming on call. Source and stuff at: https://github.com/railsmachine/pagerduty-shift-announcer

• Pawel commented  ·  June 30, 2011  ·  Flag as inappropriate  ·  Delete

  Would be enough to allow export to external calendars (they have reminders in google calendar etc...)

• John Barton commented  ·  May 18, 2011  ·  Flag as inappropriate  ·  Delete

  I'm cross posting from the webhooks request, but it would be very handy if we could register a webhook for these notifications

• Sergey commented  ·  May 15, 2011  ·  Flag as inappropriate  ·  Delete

  wow, it's been more then 10 months since first comment.
  i'm pretty sure this feature is easy to implement but very useful.
  Nathan's idea also very nice !

• Kyle Daigle commented  ·  May 05, 2011  ·  Flag as inappropriate  ·  Delete

  For what its worth +1 on this. One of the biggest problems at the moment with us is people forgetting they are on-call.

• Filipp Bäckvall commented  ·  March 16, 2011  ·  Flag as inappropriate  ·  Delete

  +1 for this feature. Do you have any estimate on when the work on this feature is planned?

• MGH commented  ·  March 04, 2011  ·  Flag as inappropriate  ·  Delete

  For the record, I wrote a ruby utility to report who is currently on-call. I run it out of cron right after our rotation rolls over, which reports the newly-assigned people. I also added an option to post the new assignments to a Campfire room, which we use in our Ops chat to let people know about the rotation changeover.

  If you want to use it, check it out here:

  https://github.com/precipice/pagerduty-tools

  The `oncall.rb` script is the one you want.

• MGH commented  ·  December 08, 2010  ·  Flag as inappropriate  ·  Delete

  This would be a huge help. Even just an API to the current rotation schedule would let us do something we could use. Thanks.

• Nathan Haneysmith commented  ·  July 12, 2010  ·  Flag as inappropriate  ·  Delete

  Possibly related, would be excellent to have a 'warm handoff required' function that would require the person coming oncall to respond before they start recieving alerts.