Incident groups
Alerts frequently come in batches. The UI makes it really hard to manage multiple related incidents. It would be nice if we could select multiple incidents and merge them / group them under a single incident. The audit trail of each individual incident would all show up on the same page.
11
votes
Benoit Sigoure
shared this idea
1 comment
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Ozzie Sabina
commented
Related to this, we always add notes to incidents that we resolve manually. If we have like 20 incidents that are all part of the same master incident, it's hugely painful to put notes in each incident. Usually the best we can do is put a note in one and remark that the others are related. That's far from optimal.
