allow incidents based on message content/subject
i don't want to have to recreate all 1000+ checks that we have set up in nagios here as alerts in pagerduty. however, i'd like to have each alert (host/service) treated separately as some alerts could be picked up by different users, be suppressed individually, etc.
so ideally our nagios system sends email to trigger-nagios@foo.xoopit.com and the subject (even better, a regex of the subject that's user defined) differentiates the incoming mail and generates alerts dynamically.
anonymous
shared this idea
This is now done! We’ve added “multi-incident support” for the PagerDuty services. This means that a service can track multiple incidents at once.
All new services have multi-incident support turned on by default. To turn it on for an existing service, go to one of your services in PagerDuty and click ‘Edit this service’. Then, under Incident Creation, select “Open a new incident for each trigger email” and click the “Save changes” button at the bottom.
